Terms & Conditions

Who we are

This website is operated by [BUSINESS NAME], a South African online store selling kitchen products, including the reusable silicone air fryer liner. Operating address: [BUSINESS ADDRESS]. Email: [EMAIL ADDRESS]. By placing an order on this website you agree to these Terms & Conditions.

Orders & acceptance

Placing an order is an offer to purchase. A contract comes into existence when we confirm your order by email, SMS or WhatsApp, or when the product is dispatched, whichever happens first. We may decline an order in full or in part — for example if a product is out of stock or if the order details cannot be verified.

Pricing

All prices are quoted in South African Rand (ZAR). The amount payable is the price displayed at the time your order is placed. Any delivery fees, if applicable, are shown to you before you confirm payment.

Delivery

We deliver anywhere in South Africa. Orders are typically delivered within 2–5 working days after dispatch. The courier may contact you on the phone number provided to arrange hand-over. Please make sure your delivery address and phone number are correct when ordering.

90-Day Money-Back Guarantee

If you are not satisfied with your silicone liner, contact us at any time within 90 days of delivery and we will refund your purchase price in line with our 90-Day Money-Back Guarantee. Approved refunds are issued to the original payment method used for the order.

Returns process

To make use of the guarantee or return a product, email [EMAIL ADDRESS] with your order number and reason for return. We will send you return instructions. Once the returned item has been received and checked, your refund is processed to the original payment method within a reasonable period (typically 7–10 working days).

Cancellations

You may cancel an order free of charge at any point before it is dispatched by contacting us. Once an order has been dispatched, please use the returns process above.

Product disclaimers

Limitation of liability

To the fullest extent permitted by law, our liability arising from any order is limited to the purchase price of the product concerned. We are not liable for indirect or consequential losses. Nothing in these Terms limits or excludes any right you have under the Consumer Protection Act, 68 of 2008, or other applicable South African consumer legislation.

Intellectual property

All content on this website — including text, images, logos and page design — belongs to [BUSINESS NAME] or its licensors and may not be copied or reused without written permission.

Governing law

These Terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act, 68 of 2008 and the Protection of Personal Information Act, 4 of 2013.

How to contact us

[BUSINESS NAME] — [BUSINESS ADDRESS] — [EMAIL ADDRESS]. Full contact details and business hours are on the Contact Us page.